In short: Follow these steps to select a performance, reserve seats, and receive your tickets.
Expected result
After a successful reservation, you receive a confirmation showing the performance name, date, time, number of tickets, and a fictional order reference. This confirmation serves as your electronic ticket. You may display it on your phone at the entrance and do not need to print it. A reservation is final only after the confirmation page appears and the summary email has been sent.
Key information
- Online sales remain open until 30 minutes before the performance, subject to availability.
- Most performances use general admission seating. Each ticket guarantees entry but does not guarantee a specific seat.
- Reservations are held until 15 minutes before the scheduled start time.
- For groups of eight or more, contact the club before purchasing so the ticketing team can verify availability and seating arrangements.
- Children who do not require a seat are not admitted because performances are generally recommended for guests aged 16 or older.
How to reserve online
- Open the selected event page and confirm the date, time, language, duration, and recommended age.
- Select the number of available tickets. Some events may limit the maximum number allowed in one order.
- Enter only the contact details required to send the confirmation and manage the reservation.
- Review the order summary, total price, and change conditions before submitting your order.
- Complete the demonstration payment and wait for the confirmation page before closing your browser.
Typical fictional prices
| Format | Typical price | Duration |
|---|---|---|
| Open mic | Free with reservation | 60 to 75 minutes |
| Stand-up showcase | €14 | Approximately 75 minutes |
| Solo performance | €18 | 60 to 90 minutes |
| Special event | €22 | Varies by program |
Common situations
- If no confirmation appears, check your spam folder and payment history before attempting another purchase.
- If the payment appears to have failed, avoid making several immediate attempts. Wait ten minutes and check whether a confirmation arrives.
- If one guest holds all tickets for a group, the group should ideally arrive together.
- Tickets may not be resold for more than their original purchase price.
Contact ticketing support
Use /hc/en-us/requests/new if you did not receive a confirmation, believe an order was duplicated, or need to reserve for a group. Include the event date, performance name, number of tickets, and order reference when available. Never submit a payment-card number through the contact form.
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